Creating Delivery Actions from DS Site Forms
When a field user lists actions in a DS Site form's Action Item section, Deep Space turns each one into a Delivery Action Item in Horizon. It goes to the right project, is assigned by email, keeps its due date and links back to the form. This guide covers:
- what a form needs before it can create actions;
- how a workspace chooses which of its forms create actions;
- the built-in forms and the switches that turn things off;
- what gets created, and how to check a submission that created nothing.
1The 60-second version
The form is one of your action forms. Either it is a built-in form (Fire Damper Inspection Report, Inspection Test Plan), or you added it under Company Settings → Action Capture → Your forms.
Action Capture is on. It is on unless someone turned it off on the same tab.
The form has a Project field and an Action Item section, and the person filling it in picked a project and added at least one action row.
| In the DS Site form | On the Delivery Action Item |
|---|---|
| Project | Project the action is created in |
| Action required (each row) | Title; the full text is also in the description |
| Who is responsible (Email) | Assignee; a Horizon user when the email matches one |
| To be completed before | Due date |
| The submission itself | Source "DS Site" and a Linked Record that opens the submission |
2Getting a form ready
Deep Space reads two fields from the form. Both use the standard field aliases, so they work in every DS Site channel.
| Field | Field alias | What it is |
|---|---|---|
| Project | project | The standard project lookup. Its value reads "Project Name (id)". |
| Action Item | action_item | The out-of-box sub-form an action item, which every channel has. Each row is one action. |
If the form has no Action Item section yet, add one in the DS Site form builder:
- DS SiteEdit the formOpen the form in the DS Site form builder and add a new field where the actions should go.
- DS SiteSet the field up exactly like thisName Action Item, alias action_item (exactly), type: the sub-form an action item, maximum 10 rows.
- DS SitePublish the formSubmissions made from now on can create actions.
3Choosing the forms that create actions
Any of your DS Site forms can create actions. A workspace admin chooses them; nothing needs to change in Deep Space's code.
- Deep SpaceOpen Action CaptureGo to Admin → Company Settings and open the Action Capture tab.
- Deep SpaceAdd the formUnder Your forms, click Add form, search for a word in the form's name (for example audit), and click Select on the form.
- AutomaticDeep Space checks the formReady means it found the Project field and the Action Item section. Not ready says which one is missing; fix the form in DS Site (section 2). You can still save a form that isn't ready yet, and use Check form again later.
- Deep SpaceSaveClick Save Changes. Submissions made about a minute after saving create actions.
Submit the form with two action rows in a real project. You should see two new actions in Delivery → Action Items, each with a Linked Record that opens your submission.
To stop a form creating actions, click the bin next to it and save. Submissions already made keep their actions.
4Built-in forms and the switches
Two forms create actions in every workspace whose DS Site channel uses them: Fire Damper Inspection Report (fire_damper_inspection_report) and Inspection Test Plan (inspection_test_plan). They are listed under Built-in forms, each with its own switch.
- The switch at the top of the tab turns Action Capture off for the whole workspace, built-in forms and your own forms alike.
- A built-in form's switch turns off that form only.
Submissions made while a form was off are recorded as skipped. Turning it back on applies to new submissions only.
5What each action row becomes
Every row in the Action Item section becomes its own Delivery Action Item. A submission with four rows creates four actions, all linked back to the same submission.
- Assignee: if the email belongs to a Horizon user, the action is assigned to that person. If not, it is still created and shows the email.
- Created by: the person who submitted the form when Deep Space can match them to a Horizon user; otherwise "automation".
- Where you see them: Delivery → Action Items, the Kai actions panel, and the drawer of any register built on the same form (for example HSEQ → Quality → Inspection Test Plans).
6When a submission creates nothing
Check these in order:
- Company Settings → Action Capture: is the form listed under Your forms, or is it a built-in form with its switch on? Is the switch at the top on?
- The form: does Check form say Ready?
- The submission: did it have a project picked and at least one action row filled in?
- Deep Space support can look up the submission in CS Hub → Jobs (type
form-actions-to-delivery-action-items). A form that isn't one of your action forms leaves no job at all.
7Common questions
We added more action rows by editing a submission. Why didn't they become actions?
Actions are created once, when the submission first comes in. Rows added in a later edit don't create more actions; raise them directly in Delivery → Action Items, or submit a new form.
Can I add a built-in form under Your forms?
No. It is already on; use its switch under Built-in forms.
Does adding a form affect other companies using the same form?
No. Your forms apply to your workspace only.
Who can change these settings?
Anyone who can edit Company Settings. Everyone else sees the tab read-only.